Chinese Customer Support manager
Since being founded in late 2010, Devoop has grown from a small studio into a big company that prides itself in brilliant mobile and web development services. Today, Devoop is more than one hundred developers, marketers, web designers, and UI/UX specialists in several countries. Our company is looking for Customer support manager. The position requires you to work as part of a team, responsible for delivering friendly and informative support through phone, email and live chat channels.

Requirements:

  • Excellent spoken and written Chinese, English will be a plus
  • Good communication skills
  • Responsible and attentive to details
  • Quick to learn
  • Ability to multi-tasking
  • Previous experience in a customer service environment would be a great advantage
  • Positive and friendly person.

Duties:

  • Respond to and provide assistance to customers (calls, chats and emails)
  • Resolve problems by applying established policies and procedures
  • No cold calls!

We offer:

  • Ability to combine employment with studies (flexible schedule — morning, day and night shifts)
  • Young, friendly and international team
  • Opportunity for career and professional growth
  • Competitive and timely salary
  • Comfortable office in 5 minutes from the metro
  • Corporate library, activities in the office
  • Free Lunches, snacks, tea/coffee
  • Medical insurance
  • 100% compensation of gym
  • We are considering applicants from all Ukraine
  • We provide housing (corporate appartment) and help with relocation
  • Please, send your CV to job@devoop.com

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