Customer Support Manager
The position requires you to work as part of a team, responsible for delivering friendly and informative support through phone, email and live chat channels.

Requirements

  • Excellent spoken and written English, German will be a plus
  • Good communication skills
  • Responsible and attentive to details
  • Quick to learn
  • Ability to multi-tasking
  • Previous experience in a customer service environment would be a great advantage
  • Positive and friendly person

Duties

  • Respond to and provide assistance to customers (calls, chats and emails)
  • Resolve problems by applying established policies and procedures
  • No cold calls!

We offer

  • Ability to combine employment with studies (flexible schedule - morning, day and night shifts)
  • Young, friendly and international team
  • Opportunity for career and professional growth
  • Competitive and timely salary
  • Comfortable office in 5 minutes from the metro
  • Corporate library, activities in the office
  • Snacks, tea/coffee
  • We are considering applicants from all Ukraine
  • We provide housing (corporate appartment) and help with relocation.

    Apply now
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